A busy restaurant interior with patrons dining at wooden tables, some engaged in conversation, and waitstaff serving food and drinks. The setting features warm lighting, exposed brick walls, and cozy atmosphere.

Better Operations.

Stronger Teams.

Better Results.

Practical restaurant consulting built from decades of real-world operations experience.

How I Can Help

A customer at a cafe counter receiving a to-go order from a barista while other customers wait in line and sit in the background.

Fast-paced restaurants depend on strong systems and even stronger teams. I help operators improve training, shift execution, leadership and consistency while identifying the everyday operational gaps that impact labor, service, food quality and profitability.

QSR & Fast Casual

A waiter carrying a tray with four plates of food and bread in a busy restaurant with diners seated at wooden tables.

Great guest experiences start with what happens behind the scenes. I work with operators and their teams to strengthen leadership, training, communication and execution—helping create smoother shifts, more consistent service and a restaurant people want to work in and guests want to return to.

Casual & Full-Service Dining

Waiter serving a plated dish of meat and vegetables to a smiling woman at a restaurant table, with a man sitting across from her, in a warmly lit dining room.

Exceptional hospitality lives in the details. I help operators strengthen service standards, leadership, team development and consistency to deliver memorable guest experiences while protecting the operational performance behind them.

Upscale Dining & Venues

Practical solutions. Built for real restaurants.

After decades of restaurant operations, I know the answer is not another binder, another complicated system or another initiative that disappears after a few weeks. It’s identifying what’s really happening, understanding why it’s happening, and working with the people closest to the operation to build solutions they can actually execute.

That’s where Table & Team comes in.

How I Can Help

Operational Performance

Identify gaps in service, labor, food cost and execution—and build practical solutions that improve performance and profitability.

Guest Experience & Service

Improve hospitality, speed, accuracy and service behaviors that create memorable experiences and loyal guests.

Leadership & Team Development

Develop stronger managers, future leaders and accountable teams through practical coaching, communication and development.

Growth & Operational Support

Support openings, acquisitions, remodels and operational changes with practical planning, training and implementation.

Training & Execution

Create effective training and onboarding systems that build confidence, improve execution and strengthen consistency.

Food Safety & Compliance

Let’s Talk About Your Restaurant

Every restaurant has its own challenges.

Let’s start with yours.

Strengthen food safety practices, team knowledge and audit readiness while identifying risks before it becomes a problem.

A confident woman in a black blazer, white shirt, and blue jeans standing inside a well-lit restaurant with wooden floors, tables, and chairs, and a decorative sign on the wall that reads, 'Good food. Strong teams. Great results. That's the recipe.'

I’m Gretchen Kent, founder of Table & Team. I’ve spent nearly four decades in the restaurant industry, from starting in restaurants as a teenager to leading teams and operations at the director level.

Along the way, I learned that the biggest challenges in restaurants rarely have simple, one-size-fits-all solutions. Strong operations start with strong people, clear expectations and practical systems that actually work during a busy shift.

That’s why I created Table & Team — to help restaurant owners and leaders strengthen their teams, improve their operations and build solutions that last

Meet the Founder

• 38+ years in restaurants • Operations leadership • Team development • ServSafe educator

Practical solutions. Built with you.

HOW WE WORK

Listen & Assess

We start by understanding your operation, your team and the challenges getting in the way.

Together, we identify priorities and create practical solutions tailored to your restaurant—not a generic playbook.

Build the Plan

We work alongside you and your team to implement, adjust and build improvements that actually stick.

Put It Into Practice

LET’S TALK ABOUT YOUR RESTAURANT

Every restaurant has different challenges.

Let’s start with yours.

Choose a convenient time for a complimentary 30-minute conversation about your restaurant, your goals, and where you could use support.

READY TO TALK?

Start with a conversation.

A man and woman sitting at a wooden table in a restaurant, looking at a tablet and taking notes, with water glasses, a potted plant, and a candle on the table.